Introducing LOGOS

The Enterprise-Level Solution for Secure and Accurate Speech-To-Text. Designed with privacy and security at its core, LOGOS skillfully combines accuracy with nuanced detection of emotion and intent, delivering critical insights while safeguarding your business communications.

LOGOS speech-to-text API

Exemplary in quality, yet remarkably affordable and exceptionally proficient

Precision and Performance:

  • Sub-4% WER: Achieve superior transcription accuracy, enhancing data understanding and reducing miscommunications.

  • Emotion Detection: Our API detects emotions per utterance, enriching customer interaction insights.

  • Purchase Intent: Identify buying signals at the utterance level for a deeper grasp of customer preferences.

Cost-Effectiveness:

  • High performance at a lower cost than competitors, offering premium functionality affordably.

Global Reach:

  • Supports 50+ languages, ensuring wide applicability and inclusivity.

Models for different needs

L1

Recommended for enhanced legibility and minimize word error rates

L2

recommended for enhanced legibility and minimal word error rate, recommended for most use cases.

L3

Recommended for substantial transcription workloads and achieving precise timestamp accuracy.

Summarization

A summary of a bank call center conversation between a customer and an agent:


Issue Description

  • The customer reported an unrecognized $150 charge on their bank statement from February 10th.

Resolution Steps

  • Verification: The agent confirmed the transaction details.

  • Dispute Initiation: Initiated a dispute for the $150 charge.

  • Security Update: Recommended and offered assistance in updating account security and password.

Resolution Status

  • Dispute Processed: Dispute underway, refund expected within 10 business days.

  • Security Enhancements: Customer agreed to update security settings and password.

Followup Actions

  • Update security settings.

  • Set up account alerts to prevent unauthorized transactions.

Customer Feedback

  • The customer appreciates the help and agrees to the security enhancements.

Is Resolved?

  • True

Emotion detection

Okay, I've uninstalled the previous version, restarted my computer, and now I'm running the installer as an administrator.

Emotion: neutral

It's working smoothly now. The installation completed without any errors. Thank you so much for your help!

Emotion: positive

Purchase intent

Okay, I've uninstalled the previous version, restarted my computer, and now I'm running the installer as an administrator.

Purchase intent: low

I've been comparing the latest smartphone models and I'm really impressed with the features of the XYZ Phone. Can you tell me the best price for it? I'm ready to buy it this weekend.

Purchase intent: high

Comprehensive dashboard

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Conversational AI

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